Privacy Policy

Last updated: May 15, 2024

1. Data Collection

At CS Gaming Hub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Contact us through our website form
  • Subscribe to our newsletter
  • Create an account on our website
  • Make a purchase or request our services
  • Participate in surveys, contests, or promotions

This information may include your name, email address, phone number, mailing address, payment information, and any other details you choose to provide.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time zone setting and location
  • Pages you view
  • Time spent on pages
  • Referring website address
  • Click patterns

We collect this data using cookies, web beacons, and similar tracking technologies.

2. Use of Your Data

We use the information we collect for various purposes, including:

2.1 Providing Services

  • Delivering the content and services you request
  • Processing your transactions and payments
  • Fulfilling your orders and managing your account
  • Providing customer support

2.2 Improving Our Services

  • Understanding how users interact with our website
  • Analyzing trends and usage patterns
  • Developing new features and functionality
  • Troubleshooting technical issues

2.3 Communication

  • Sending you administrative information, such as updates to our terms or privacy policy
  • Responding to your inquiries and requests
  • Providing you with newsletters, marketing materials, and promotional offers (if you've opted in)
  • Informing you about products, services, or events that may interest you

2.4 Legal Compliance and Protection

  • Complying with applicable laws, regulations, and legal processes
  • Protecting our rights, privacy, safety, or property
  • Detecting, preventing, and addressing fraud or security issues

3. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

3.1 Access and Information

You have the right to request information about what personal data we hold about you and how it is processed.

3.2 Correction

You have the right to request correction of any inaccurate personal data we hold about you.

3.3 Deletion

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

3.4 Restriction of Processing

You have the right to request restriction of processing of your personal data under certain conditions.

3.5 Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

3.6 Objection

You have the right to object to processing of your personal data under certain conditions.

3.7 Withdraw Consent

If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

4. Cookie Policy

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

4.2 Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take such as logging in or filling out forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.3 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

5. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CS Gaming Hub
20 Powell Extension
Port Anna, BS31 3HT
United Kingdom

Email: privacy@csgaminghub.com
Phone: +44 323 838 7177

We will respond to your request within 30 days.